Payment, Shipping & Returns
Payment
Choose the payment method on the “Payment” page when placing your order.
We accept all major payment methods such as Visa, Maestro, MasterCard, PayPal, Apple Pay and direct Bank Transfer.
We also accept e-banking payments from customers of Swedbank, SEB, Luminor, LHV, and Citadele banks.
All prices are VAT included. Unfortunately, we can not exclude VAT rate from the final price. evilspeed is a non-VAT registered company at the moment.
Shipping
Order Processing
We ship from Europe (Lithuania, Vilnius) to all over the world.
We process orders within 1-2 business days (excluding weekends and holidays).
Backordered items are processed within 3 to 4 weeks. If you want to know the exact shipping time of your backordered item please contact us.
Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation. You will receive another notification when your order has shipped.
If you need any assistance with your order, please contact us. We will not be able to make changes to your order after it has shipped.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee).
Delivery Standards
| Country | Shipping Time | Spares & Accessories | Steering Wheels & Boss Kits | Carrier |
|---|---|---|---|---|
| Lithuania | 1 Working Day | FREE | FREE | Courier |
| Latvia, Estonia | 1-2 Working Days | €4.00 | €8.00 | Courier |
| Poland | 2-3 Working Days | €6.00 | €7.00 | Courier |
| ~10 Working Days | €4.00 | - | Post | |
| Finland, Belgium, Czechia, Denmark, Netherlands, Germany, Austria, Luxembourg, Slovakia, France | 3-4 Working Days | €10.00 | €15.00 | Courier |
| ~11 Working Days | €4.00 | €7.00 | Post | |
| Croatia, Hungary, Italy, Slovenia, Sweden | 3-5 Working Days | €11.00 | €13.00 | Courier |
| ~14 Working Days | €4.00 | €8.00 | Post | |
| Bulgaria, Greece, Ireland, Portugal, Romania, Spain | 5-8 Working Days | €11.00 | €16.00 | Courier |
| ~15 Working Days | €4.00 | €8.00 | Post | |
| UK | Shipping is temporarily suspended |
|||
| Rest of World | Depends on Country | €4.00 | €12.00 | Post |
All shipping times shown are approximate.
The above prices are for orders up to 5kg. Orders over 5kg may be liable for further delivery charges.
PLEASE NOTE: We are not responsible for duties, taxes, or customs fees under any circumstance.
BREXIT. INFORMATION ABOUT PURCHASING IN UK
We hereby communicate that all sales with delivery to the UK are temporarily suspended. For more information and support, we are at your disposal.
Thank you for your understanding.
Returns
It is possible to return an unwanted item within 14 days of receipt of the item. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
It is necessary to inform in advance about the wish to return the item. You can do this by emailing us at: info@evilspeed.eu or filling the contact form. To be eligible for a return, your item must not be used and must be the same condition that you received it – the item must be in its original packaging and any sealed items must not have been opened. To complete your return, we require a receipt or proof of purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.