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Payment, Shipping & Returns

Payment

The following payment methods are available in the evilspeed online shop:

  • e-banking payments (from customers of Swedbank, SEB, Luminor, LHV and Citadele);
  • Mastercard, Visa, Maestro and Visa Electron online payments;
  • Apple Pay;
  • direct bank transfer.

All prices are VAT excluded. Please follow this link for more information about taxes and VAT.

Shipping

Availability Estimate Definitions

IN STOCK

The item is available in our warehouse. We expect to prepare it for shipment within a day to a few days.

ON BACKORDER

The item will be ordered from a supplier. We expect that it will be prepared for shipment within 2-4 weeks of your order.

Order Processing

We ship from Europe (Lithuania, Vilnius) to all over the world.

Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation. You will receive another notification when your order has shipped.

If you need any assistance with your order, please contact us. We will not be able to make changes to your order after it has shipped.

Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee).

Delivery Standards

Shipping quotes are available in the basket, so you can quickly and easily get shipping costs without having to go through the checkout process. If our automated shipping options do not list your country or can’t provide a shipping quote, just contact us via phone, email or live chat and we’ll obtain a bespoke shipping quote for you.

PLEASE NOTE: We are not responsible for duties, taxes, or customs fees under any circumstance.

BREXIT. INFORMATION ABOUT PURCHASING IN UK

We hereby communicate that all sales with delivery to the UK are temporarily suspended. For more information and support, we are at your disposal.

Thank you for your understanding.

Returns

It is possible to return an unwanted item within 14 days of receipt of the item. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

It is necessary to inform in advance about the wish to return the item. You can do this by emailing us at: info@evilspeed.eu or filling the contact form. To be eligible for a return, your item must not be used and must be the same condition that you received it – the item must be in its original packaging and any sealed items must not have been opened. To complete your return, we require a receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.